Support
BTM Driver connects drivers with the carriers they work with. Carriers use Box Truck Manage to dispatch; drivers use this app to bid on loads, see payouts and keep documents current.
Getting started
- Install BTM Driver from the App Store or Google Play.
- Register with the email address your carrier has for you.
- Open Profile, then Carriers, and accept your carrier's invitation.
Common questions
I don't see my carrier's invitation. Make sure you registered with the same email the carrier invited. Ask your carrier's dispatch office to send the invitation again.
Does my bid go straight to the broker? No. Your price goes to the carriers you choose. A dispatcher places the real bid with the broker and may adjust the price. You see each carrier's answer in the Bids tab.
Why don't I see a load my carrier has? The board shows loads from your carriers' own boards near you. A load is hidden when every carrier you work with refuses that broker.
Where do payouts come from? Payouts are the statements your carriers send. For a question about an amount, contact that carrier.
How do I delete my account? In the app open Profile, then Delete account. You can also delete it on the web.
BTM Driver is part of Box Truck Manage, operated by Nahl Group Inc.